Vendor Referral Policy

1. Introduction

Ewan Business Solutions Pvt. Ltd. (“Ewan&quot”) recognizes the significant contributions of its vendor network and aims to incentivize referrals that enhance our business
growth. This Vendor Referral Policy (“Policy”) establishes the terms and conditions under which vendors may refer potential clients to Ewan and earn a referral fee based on the business generated from such referrals.

2. Eligibility

To participate in the referral program, vendors must:

Be an active vendor within Ewan’s network.
Hold a valid contract with Ewan.
Comply with Ewan’s standards and ethical guidelines.
Meet any other criteria as deemed appropriate by management from time to time.

3. Referral Process

3.1 Submission of Referrals

Vendors must submit potential client referrals using the designated Referral Submission Form available on the Ewan vendor portal.
Each referral must include the prospective client’s name, contact information, and a brief description of their language service needs.

3.2 Validation of Referrals

Ewan will review and validate submitted referrals within ten (10) business days.
The referred client must not currently be an existing client of Ewan or engaged in negotiations with Ewan.

3.3 Approval Notification

Vendors will receive written notification regarding the approval or rejection of their referral.
The management of Ewan holds complete control over accepting or denying any referral and is not answerable to any vendors.

4. Referral Fee

4.1 Fee Structure

Vendors will receive a referral fee that will be negotiated based on each project, as each project is diverse in terms of commercials, service costs, other investments, turnaround time, nature of work, etc.
A separate annexure detailing the fee structure for each project will be created and will form part of this agreement.

4.2 Payment Terms

Referral fees will be calculated on a quarterly basis.
Payments will be made within thirty (30) days following the conclusion of each quarter.
Payments will be processed via the vendor’s preferred payment method on file with Ewan.
Referral payments will accrue once a project is accepted by the client; however, payment will be due and considered only after full value of the project is received by Ewan. Additionally, payments will be subject to applicable taxes from time to time, such as a 10% TDS.

4.3 Documentation and Invoicing

Ewan shall provide a detailed statement of earnings to vendors each quarter, specifically relating to the revenue generated from vendor-referred clients only.
Vendors will not have the authority to demand access to any of Ewan’s books or documentation that is not directly related to their referrals or this agreement.
Vendors are required to submit an invoice to Ewan within fifteen (15) days of receiving their earnings statement to facilitate timely payment processing.

5. Responsibilities and Obligations

5.1 Vendor Responsibilities

Vendors must:

Provide accurate and complete information when submitting referrals.
Avoid engaging in misleading or unethical practices to secure referrals.
Comply with all applicable laws and regulations when referring clients.

5.2 Ewan's Responsibilities

Ewan shall:

Conduct all client negotiations, sales, and service delivery.
Ensure timely and accurate calculation and payment of referral fees.

6. Termination and Amendments

6.1 Termination

Ewan reserves the right to terminate a vendor’s participation in the referral program
for:

Breach of this Policy or any unethical behavior.
Vendors may opt out of the referral program at any time by providing written
notice to Ewan.

6.2 Amendments

Ewan retains the right to amend this Policy at any time, with vendors being notified of any changes at least thirty (30) days in advance.

7. Confidentiality

All information pertaining to referrals and resulting business transactions is confidential and shall not be disclosed to any third parties without prior written consent from Ewan.

8. Dispute Resolution

Any disputes arising from this Policy shall first be addressed through good faith negotiations between the parties involved. Should a resolution not be attainable, disputes will be subject to mediation or arbitration in accordance with the terms outlined in the vendor’s contract with Ewan.

9. Contact Information

For inquiries or clarifications regarding this Policy, vendors may contact Ewan’s
Vendor Support Team at projects@ewan.co.in or call +91 8275744740.

10. Acknowledgment of Receipt and Agreement

By participating in the Ewan Vendor Referral Program, vendors acknowledge that they have read, understood, and agree to comply with the terms and conditions set forth in this Policy.
Vendor Name:
Signature:
Date:

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