We brought up someone who not only had expertise in Chinese but also adequate experience in translating letters of this level. Just one mistake could turn the tables upside down so we had to make sure that the language used is not just translated from English but also used in a correct form which doesn’t sound in any way unprofessional or too harsh but sticks to the point and conveys the message.

The customer was very happy as he got a prompt response from the client and the translated letter was read carefully by the manufacturer. We delivered the document in the given timeline which didn’t shift their momentum in worrying about the manufacturer and delaying their process of inviting other guests for the show.